Every Listenforce training course focuses on a specific topic through a series of short, practical video lessons highlighting individual skills. These video lessons are delivered directly to your team’s email inboxes. Team members simply click on the link and start watching. At the completion of each module, the viewer completes an interactive quiz.
Client’s calls can be added individually or uploaded in bulk. All calls are analyzed by Listenforce expert team.
Assign a course to users. Each user will receive an email containing a link to the appropriate training video, and after viewing will be asked to complete a short quiz. It’s simple to see who has completed which training course and check their corresponding quiz results
Reports are sent to compare scores individually and locations specific. Plus, all of this data is easily exported to a CSV or PDF file for further use and analysis.