Personalized sales training approach uses real data from your live calls to deliver key insights and actionable steps for your sales people.
Expert-trained call monitoring specialists summarize and analyze phone calls, your calls are never crowd-sourced.
Individual coaches help you understand how to use your data to improve ROI.
WHEN WE ASKED OUR CLIENTS ABOUT THEIR EXPERIENCE WITH LISTENFORCE TRAINING AND THE EFFECTIVENESS OF THEIR CUSTOMIZED TRAINING COURSES, HERE IS WHAT THEY SAID:
“Listenforce excels at helping organizations measure the level of service. Recording, scoring and holding team members accountable is key. Remember, when it comes to training, you don’t get what you expect, you get what you inspect!”-
VP Of Sales Telephone Doctor
“Having the calls has really helped us improve performance. I noticed that we say no a lot, that we didn’t seem to value the phone call and convert it into an appointment. It’s hard to say why someone else wouldn’t purchase listenforce package based on the results I’m seeing.”
“We were not treating phone calls as valuable as we would a walk-in prior to starting this program. We always trained on sales but the phone was not a priority and we didn’t maximize the value of the potential phone opportunities. Today we work harder to make a strong first impression on the phone and convert that call into an appointment. We are learning more about the caller and scheduling more appointments from the phone today.”