• MAKE THE
    RIGHT CALL.

    Customized data-driven

    training to help you

    make every prospect count.

  • THE LISTENFORCE EDGE

    WHAT WE DO

    CALL RECORDING

    We monitor each of
    your phone calls

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    FIND & FIX PROBLEMS

    Analyze calls and
    pinpoint focus areas
    for improvement

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    TRAIN & COACH

    Customer service and
    sales team receive time-
    tested skills and methods

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    REPORTING & FOLLOW-UP

    Consistent reporting &
    follow-through keeps
    you on your A game.

    Learn More

    THE LISTENFORCE DIFFERENCE

    HOW IT WORKS

    LF wheel

    Customized Training
    to help you tackle
    your bottom line.

    Call. Record. Score.
    Improve.

    TAKE A SHOT

    Sales Training

    Generate new sales with improved skills and sales techniques.

     

    Customer Service Training

    The goal of Listenforce training is develop internal & external structures to achieve success.

    Quality Assurance

    Every call is important. Listenforce training helps each company approach customer service with the attention & expertise it deserves.

    WHY GO WITH LISTENFORCE?

    For more than 20 years, our data-
    driven training has helped
    companies produce greater sales
    performance and higher customer
    satisfaction ratings.

     

    Want to see how your customer
    service team performs on a call?

    RECORD A CALL FOR FREE

    WatchOur Latest Video

     

    Personalized sales training approach uses real data from your live calls to deliver key insights and actionable steps for your sales people.

     

    Expert-trained call monitoring specialists summarize and analyze phone calls, your calls are never crowd-sourced.

     

    Individual coaches help you understand how to use your data to improve ROI.

    CLIENT EXPERIENCES

    WHEN WE ASKED OUR CLIENTS ABOUT THEIR EXPERIENCE WITH LISTENFORCE TRAINING AND THE EFFECTIVENESS OF THEIR CUSTOMIZED TRAINING COURSES, HERE IS WHAT THEY SAID: