100% of calls evaluated using automated speech analytics to track performance. *
Each manager receives the “10 Steps to Training Guide” and the Coach-the-Coach training video.
Automated monthly tracking reports to view per location performance.
All participants receive a login to the eLearning Platform and access to the eLearning Library (one training video per month).
Access to the New-Hire Sales eLearning training curriculum (immediate access to all six training videos).
New eLearning assigned each month, unique to location, based on call scores per location.
Quarterly management call with a detailed progress report information.
Concise monthly critique analysis on two recorded calls per location.
Customized plans for specific needs and requirements.