Simple APIs for Powerful Integrations

IMPROVE YOUR OVERALL OPERATION

Gain high-level management control and rapid feedback through Listenforce complex analysis of the agent-customer conversation processes. Listenforce is the answer to agent compliance, quality assurance and optimized customer interaction.

SPEECH ANALYTICS LEADER

Listenforce Speech Analytics exceeds or meets any AI software on the market.  We make it easy to analyze, tag, learn and benefit from audio content insights, saving you time and increasing your bottom line.

MANAGE WHAT MATTERS MOST

Uncover keywords and tag events in conversations, track conversion rates, and pinpoint missed opportunities with Listenforce speech algorithm, Natural Language Programming (NLP), and Deep Neural Networks.

Embed communications with any combination of

Voice
Keywords
Analytics

Hear Every Call with Artificial Intelligence

Call Recordings can be difficult to interpret. People and industries each have unique communication styles and patterns. Listenforce uses sophisticated machine learning software developed from more than 1 million manually scored calls. Also, 50,000 hours of data science research produced our Artificial Intelligence Indicators that are available on every account -- even the free account. We listen to calls with state of the art machine learning and AI. You easily know how your reps are performing.

Access Artificial Intelligence Indicators

Pre-built AI Indicators available on every account:

Acquired Address
Acquired Email
Acquired Name
Acquired Phone Number
Agent Empathy
Agitation Level
All Conversion ©
Appointment Set
Ask for Business
Build Credibility
Buyer Confusion
Cancellation
Commitment to Buy

Complaints
Compliments
Determine Needs
Dissatisfaction ©
Escalation Request
Existing Customer
Initial Purchase
Lead Score ©
Missed Opportunity ©
Objection Language
Ownership Language
Payment Language
Politeness

Promotion Mention
Repeat Contact 72 Hrs
Repeat Inquiry
Repeat Sales Inquiry
Request for Info
Requested Lead Source
Reservation Made
Sales Inquiry
Sales Skills ©
Set Phone Appointment
Transfer Permission
Verbal Clarity
Voice Message

Listenforce can create custom indicators using our AI software.
Let us do the heavy listening.

Pricing and Features

Usage is billed at a $0.02/ / min base rate
$0.002 / per min per indicator that is enabled
Free Trial includes 100 free calls with all indicators enabled

Pricing

Transcription
Keyword Extraction
Search Engine
Keyword Lists
Artificial Intelligence Indicator Scoring

*Volume discounts available for +2,000,000 min/month

INTERESTED IN WORKING WITH US? WE CAN’T WAIT TO TALK TO YOU.

(385) 237-0277

info@listenforce.comContact Us